• Solutions
    • For Business
    • SMB’s
    • Hosters ISP’s MSP’s
    • Resellers
    • For Consumers
  • About
    • 10 years Soverin
    • Privacy
    • Recognitions
  • Product
    • Our offer
    • Technical specs
    • Business Features
    • Pricing
  • Resources
    • FAQ
    • Help
    • Status
    • Media Room
  • Sign in
  • Try now
    • Nederlands
  • Solutions
    • For Business
    • SMB’s
    • Hosters ISP’s MSP’s
    • Resellers
    • For Consumers
  • About
    • 10 years Soverin
    • Privacy
    • Recognitions
  • Product
    • Our offer
    • Technical specs
    • Business Features
    • Pricing
  • Resources
    • FAQ
    • Help
    • Status
    • Media Room
  • Sign in
  • Try now
    • Nederlands

Help

IN CASE OF YOU ARE IN NEED OF HELP

  • Getting Started Get Started
  • Account
  • Clients
  • Domains
  • Email
  • FAQ
  • Webmail
  • Soverin
  • Get Started
  • Glossary

Glossary

Verschillende termen die we in het systeem gebruiken en hun betekenis.

Mail

Slot

A slot allows you to create a mailbox, you pay per mailbox. A deactivated mailbox does not take slot.

Mailbox

A mailbox is just a unique inbox, where you can receive your email.

Alias

An alias is an alternative email address (with the same domain). Mails sent to an alias will end up in a mailbox of you choose.

So mails sent to b@example.com end up in a@example.com .

Forward

A forward is similar to an alias, but forwards allow you to forward mails to an external domain.

So mails sent to b@example.com end up in a@other-example.com

Groep

A group is one email address for several address in our outside your domain.

So mails sent to all@example.com go to all of the following addresses:

a@example.com
b@example.com
c@example-other.com

TLS

TLS stands for Transport Layer Security. It allows you and us to send mail privately, because mail is encrypted.

We think this is very important and therefor require TLS by default.

You can find more info on Wikipedia.

Filters

Mail filters allow you to apply rules to your incoming mail. They allow you to move mail to a sub-folder, or send a vacation message.

Mail filters use sieve.

It’s not necessary to know this sieve language to do some basic filtering, as we provide the most common filters in a handy wizard like way.

Spam

Junk email, or unsollicited email. You probably want the least possible spam possible in your mailbox.

Security

Authentication rules

Authentication rules allow you to use a different password for each device.

DNS

DNS stands for Domain name system. It’s used to translate the names you type in your browser’s address bar to ip-addresses.

DNS records

There are several DNS records types, for a full list see Wikipedia.

Go back

At Soverin, we make sure that sending your emails is like sending a letter in a sealed envelope, not an open postcard everyone can read.

Solutions
For Business
  • SMBs
  • Hosters ISP’s MSP’s
  • Resellers
For Consumers
About
  • 10 years Soverin
  • Privacy
  • General terms and conditions
  • Recognitions
Product
  • Our offer
  • Technical specs
  • Business Features
  • Pricing
Resources
  • FAQs
  • Help
  • Status
  • Media Room
  • Contact Support
Language
  • English
  • Nederlands
  • 2025 Soverin B.V. All rights reserved.

  • Privacy Policy
  • Terms of Service